Your Privacy Matters

Privacy Policy

We believe in transparency. Here's exactly how we collect, use, and protect your information when you use BoxBuddy.

Effective Date: January 1, 2026

BoxBuddy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

Quick Navigation
1

Information We Collect

Information You Provide

  • Account Information: Email address, password (encrypted), and optional display name
  • Move Data: Names, descriptions, dates, and addresses for your moves
  • Inventory Data: Room names, box numbers, descriptions, and item details
  • Photos: Images you upload to document box contents
  • Voice Input: Text transcribed from speech-to-text features (audio is not stored)

Information Collected Automatically

  • Device Information: Device type, operating system, and unique device identifiers
  • Usage Data: App features used, session duration, and interaction patterns
  • Log Data: IP address, access times, and error reports
2

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Create and manage your account
  • Process and store your moving inventory data
  • Generate QR codes and printable labels
  • Send service-related communications
  • Respond to your requests and support inquiries
  • Ensure security and prevent fraud
  • Comply with legal obligations
3

Information Sharing

Important: We do not sell your personal information.

We may share information in the following circumstances:

  • Service Providers: Third-party vendors who assist in operating our services (hosting, analytics, payment processing)
  • Public QR Codes: If you enable public sharing for a box, its contents become viewable by anyone who scans the QR code
  • Legal Requirements: When required by law, subpoena, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize sharing
4

Data Security

We implement industry-standard security measures including:

  • Encryption of data in transit (TLS/SSL)
  • Secure password hashing
  • Regular security audits
  • Access controls and authentication

While we strive to protect your information, no method of transmission over the Internet is 100% secure.

5

Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion at any time through the app's Account Settings. Upon deletion:

  • Account and inventory data are removed within 30 days
  • Backup copies may persist for up to 90 days for disaster recovery
  • Aggregated, anonymized data may be retained for analytics
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Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt out of certain data collection

To exercise these rights, contact us at support@boxbuddy.tech.

7

Children's Privacy

BoxBuddy is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.

8

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9

Third-Party Services

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Third-party services we use:

  • Payment processing (Apple App Store)
  • QR code generation services
  • Cloud hosting infrastructure
10

California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Know what personal information we collect
  • Request deletion of your personal information
  • Opt out of the sale of personal information (we do not sell your data)
  • Non-discrimination for exercising your rights
11

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new policy in the app
  • Updating the "Effective Date" at the top
  • Sending an email notification for significant changes
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Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: support@boxbuddy.tech

By using BoxBuddy, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Have Questions About Your Privacy?

We're here to help. Reach out to our team for any privacy-related concerns.

Contact Us